What's the real value of an AI sales copilot? ROI, revenue, and team growth

Lottie Taylor

November 15, 2024

How do you calculate ROI on your AI tools? The numbers don't always give you the full picture. Here's how to assess the value of your AI sales tools, and the bigger business benefits an AI sales copilot brings to your team!

It’s the one question that really matters when choosing solutions for your sales team:

“How is this going to bring me value?”

If you’re considering investing in an AI copilot for your sales team, a quick ROI estimation doesn’t give you the full picture.

That’s because an AI sales copilot like Amplemarket Duo will fundamentally change the way your team works and sells, forever! The real value you can gain goes far beyond the numbers on paper. 

Here’s why–and where you can expect to find value in new AI sales copilot tools.

Calculating ROI: traditional approaches don’t tell the whole story

Understanding the ROI of an AI sales copilot means analyzing both costs and benefits. The costs might include software licenses, implementation fees, and training. 

The benefits? Increased productivity, revenue growth, improved customer experience, and faster onboarding—just to name a few.

Traditional ROI calculations, though, often miss the full value of an AI sales copilot. They focus on direct, quantifiable returns and overlook the soft benefits and long-term strategic advantages. 

Here’s the classic ROI formula:

ROI = (Benefit - Cost) / Cost x 100

If you’re evaluating an AI sale copilot product, looking at customer case studies and use cases can help you estimate this before you buy.

But while it’s a good baseline, this kind of calculation doesn’t capture the broader impact of an AI assistant like Duo. 

That’s because rather than propping up your existing sales process (however good or bad it may be), Duo AI Copilot helps you transform all your funnel actions from start to finish in your sales cycle. 

An AI copilot totally changes what your average rep’s sales day-to-day looks like–and that’s where the deeper value lies.

The bottom line? You need a more holistic approach to measuring value–one that looks at the broader business benefits of this new generation of AI tools.

As you’ll see, the benefits of a tool like Duo can actually help reduce some of the “costs” you’d normally expect with a new tech purchase.

What’s the true cost of an AI sales copilot?

Just as you will need to consider the qualitative and quantitive benefits of an AI sales copilot, you’ll need to do the same for the costs.

Here are some common things you might look at:

Potential quantitative costs:

  • Subscription or licensing fees for the AI tool
  • Implementation and integration costs, including any IT support or infrastructure updates
  • Training costs to ensure your team gets the most out of Duo quickly
  • Potential need for additional software or hardware to support the AI tool
  • Ongoing maintenance and support fees

Potential qualitative costs:

  • Time and effort from sales, marketing, and IT teams to research, evaluate, and roll out the tool
  • Potential resistance to change from reps who may be cautious about adopting a new technology
  • Risk of over-reliance on the AI tool, which could affect core sales skills over time
  • Privacy and data security considerations around integrating an external AI tool with customer data

While traditional ROI calculations might suggest these costs could add up, Amplemarket’s Duo was built to minimize many of them.

The copilot’s streamlined onboarding, intuitive AI, and accessible interface mean your team can get up to speed faster, reducing training time and expenses. 

Plus, Duo’s seamless integration and easy adaptability to existing workflows lighten the load on your technical and sales teams during setup and ongoing use.

Let’s take a closer look at the broader business values a solution like Duo has to offer:

Key value #1: transforming sales productivity and efficiency

Imagine your sales reps spending less time on repetitive tasks like lead research, outreach, and data entry—and more time actually selling. That’s where Duo AI Sales Copilot shines. 

By automating these routine activities, Duo lets your reps focus on building relationships and closing deals. 

One important thing about Amplemarket’s Duo is that it is not intended to replace the human sales rep, but to make them more productive, effective, and successful in the work they do every day. 

In fact, companies that have implemented Amplemarket AI have reported up to a 300% increase in outbound productivity. That’s huge when you consider that, on average, sales reps only spend about a third of their time actually selling.

As a recent report from Sapphire Ventures explained, this is empowering reps–especially SDRs–to become more ‘full-cyle’ oriented as they’re less bogged down in tedious tasks:

"AI is helping sales teams identify higher quality leads, generate more personalized and effective outbound messaging, automate follow-ups and more, all at a greater scale than previously possible…organizations are increasingly adopting a full-cycle model where deal closers also generate their own leads. While the SDR role is unlikely to go extinct given the importance of the human touch during the sales process, we believe AI will handle a larger share of prospecting responsibilities over time, driving greater sales productivity and stronger sales efficiency."

Key value #2: driving revenue growth and boost conversions

When your team can spend more time on high-value selling activities, the impact on revenue is going to be significant.

Duo doesn’t just automate tasks—it helps your team prioritize the most promising leads, craft personalized outreach, and surface relevant insights for each conversation.

This data-driven approach translates to higher conversion rates and shorter sales cycles. 

Users of Amplemarket Duo tend to receive their first interested reply from an AI Copilot-sequenced lead within 1 day.
Others have recorded enterprise meetings being booked in a matter of hours instead of months, and up to 8x increase in lead-to-meeting booking conversion ratios.

That’s the kind of growth that can make a real difference for your bottom line.

Key value #3: improving the customer experience and increasing loyalty

Today’s B2B buyers expect a smooth, personalized experience throughout their journey. 

Duo helps you meet that expectation by providing instant, contextual responses, anticipating customer needs, and delivering a level of personalization that’s tough to match with manual efforts alone.

Not only does this enhanced customer experience drive more sales, but it also builds customer loyalty and advocacy. Companies that excel at customer experience typically see 5.7 times more revenue than their competitors. With Duo, you gain a powerful tool to stand out and deliver an unforgettable customer experience.

Additionally, AI gives sales teams the power to be more dynamic and flexible in the way they identify and target individual personas, and to expand their reach without sacrificing precision. 

As a report from a16z puts it:

"Today, companies typically decide where to focus resources based on target segments and annual contract value ranges — for example, a top-down sales motion or an inside sales-assist motion. They often hire and build teams around a prescribed strategy. The assumptions around these economics will look very different in an AI-first world. Companies may be able to reorient their resource allocation around what’s best for the customer — to close this account, what’s the best go-to-market approach?...companies should be able to cater to [all] buyer personas with highly customized sales journeys, meaning the parent-level brand can be broader and more all-encompassing."

Key value #4: speeding up onboarding and ramping for new reps

Onboarding new reps can be time-consuming and expensive. 

Duo helps shorten the ramp-up period by giving instant access to shared team plays, built-in best practices, and advanced lead data, so new hires become productive much faster.

But Duo isn’t just for new hires or novice sellers. The AI’s ability to learn makes it a dynamic and intuitive resource for all your reps, offering guidance and insights to keep both new and seasoned team members performing at their best. 

In fact, Duo users have recorded a 60% reduction in performance gap between top and average sellers.

And if more sellers can hit quota, managers can focus more time expanding and refining their go-to-market strategies, and less time nurturing under-performing reps.

Kay value #5: consolidating your sales process with an all-in-one AI copilot

Unlike many other AI tools or sales enablement technology you might evaluate, an AI sales copilot like Duo offers you all-in-one support for your entire sales pipeline. 

That means you can streamline your sales stack and potentially eliminate other redundant tools. 

This consolidation creates indirect savings that add to your overall ROI in ways that are easy to overlook but impactful in the long run.

With Duo, you get:

  • Sales stack consolidation: Duo combines several functions typically handled by separate tools—lead research, personalized outreach, pipeline guidance, and data-driven insights—all in one place. This means fewer subscriptions, fewer systems to manage, and less time spent on tool-switching for your team.
  • Lower maintenance costs: With fewer tools in play, your IT team has fewer integrations to manage, reducing the costs tied to troubleshooting, maintenance, and upgrades across multiple systems.
  • Simplified training: Instead of training your team on multiple platforms, Duo’s intuitive interface means they only need to learn one tool, saving time and reducing complexity during onboarding.
  • Reduced data silos: Using multiple tools can create data fragmentation, where information lives in separate platforms that don’t always communicate. Duo centralizes key data, improving data consistency and allowing your team to operate with a more unified view of your sales pipeline.

This consolidation is a key reason why many businesses opt to invest in Duo over other products. As one user described,

"What really drew us to Amplemarket was the
fact that it’s a one-stop-shop. The money we’ve invested in the tool is a fraction of what we would have paid to increase headcount, plus we’ve been able to turn off our other LinkedIn and cadencing tools. The consolidation and cost savings have been major."

The bottom line: why you should embrace broader business benefits

Beyond the hard numbers, Duo delivers a range of soft benefits that reflect the way it fundamentally changes the way your reps approach sales.

By automating repetitive tasks and offering real-time assistance, Duo reduces burnout, boosts morale, and improves job satisfaction across your team.

But in supporting more conversions, better customer engagements, and smarter sales plays, it also has a long-term impact on your business growth trajectory. It’s a win-win for your team and your overall strategy.

If you’re ready to boost productivity, drive revenue, and empower your team, it’s time to see what Duo can do for you! 

Learn more about Duo’s features or sign up for a demo here.

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Questions you may have

Frequently asked questions

Unlike traditional sales tools, Duo is a true AI copilot that adapts to each individual rep's style and preferences. Rather than simply automating tasks, an AI copilot it provides strategic insights, personalized workflows, and data-driven suggestions to help reps make the most of their sales efforts.

Most companies see initial results within the first month, with users reporting their first interested replies within 24 hours and up to 300% increase in outbound productivity within the first few months.

No - modern AI copilots like Duo are designed with intuitive interfaces that minimize training time and allow reps to become productive quickly.

Yes - an all-in-one AI copilot can consolidate multiple tools like lead research, personalized outreach, and pipeline management into a single platform, potentially reducing your overall tech stack costs.

Companies using AI copilots have reported up to 60% reduction in performance gaps between top and average sellers by providing consistent access to best practices and advanced lead data.