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Sales Glossary
Generic Email Address
A generic email address is a non-specific email address used for general communication rather than targeting a particular person or role.
Common examples include info@yourcompany.com or support@yourcompany.com. These addresses are typically used for inquiries, customer service, or general information. While they offer a convenient way for people to reach out, they may lead to lower response rates compared to direct, personalized email addresses, so they're not ideal for cold sales outreach.
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